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911 Education and Outreach: Engaging Communities to Use Emergency Services Effectively

Thursday, Sept. 25 at 11:00 AM ET

How can 911 leaders bridge the gap between public awareness and effective emergency response? This webinar brings together experts who have built impactful education and outreach programs that strengthen community trust and improve how people use emergency services.

Join us as we explore strategies for teaching the public when—and how—to dial 911, along with innovative approaches like what3words training and real-world campaigns that are making a difference. Whether you’re a state leader, a PSAP director, or a frontline telecommunicator, you’ll gain practical insights to take back to your own community.

What you’ll take away:

  • Fresh ideas for educating the public on appropriate 911 use
  • Examples of successful outreach campaigns from across the industry
  • Insights on integrating new tools, including what3words, into community education efforts
  • Actionable strategies for PSAPs and state authorities to strengthen their outreach