Modern Call Delivery in Action

From NG Routing to Call Handling

Monday, August 25 at 2 pm ET

In a Next Gen 911 world, call delivery isn’t just about getting the call to the right PSAP, it’s about delivering better context, faster workflows, and more connected operations. Join experts from INdigital and Ryzyliant to explore what happens behind the scenes when a 911 call is placed in an NG environment. From advanced routing using GIS to the integrated platforms that receive and act on the call, we’ll walk through the full lifecycle of a 911 interaction — and how it’s evolving for the better.

Key Takeaways:
✔️Understand how NG911 call routing differs from legacy selective routing.
✔️ Explore how GIS impacts both delivery and operation awareness.
✔️ See real-world examples of seamless delivery and PSAP workflow improvements.